Reference

Privacy Policy – What We Keep Safe

When you open an account with bo kep, your personal information stays protected under clear, straightforward practices.

Account & payment data encryptedDANA, OVO, GoPay, QRIS transaction logs retained securelyNo third-party marketing without consent
bo kep Privacy Policy – What We Keep Safe
REACH OUR TEAM

Privacy Questions – Get Help Fast

Our support team handles privacy requests and account access questions through multiple channels.

Live Chat Available during lobby hours. Ask about your data, request account history exports or privacy…
Email Support Send privacy requests to our dedicated inbox.
In-Account Privacy Hub Log into your bo kep account, head to Settings → Privacy & Data to…
HOW WE PROTECT YOU

Data Security & Your Account Rights

bo kep applies industry-standard encryption to all account and payment information the moment you log in.

Encryption & Server Security

All transactions through DANA, OVO, GoPay and QRIS travel over encrypted channels. Your account login credentials are hashed and never stored in plain text anywhere on our systems.

Payment Data Handling

Deposit and withdrawal details are logged for fraud detection and dispute resolution. We never store your full payment card or account numbers on our servers; processors hold those separately.

Cookie & Tracking Practices

We use functional cookies to keep you logged in and remember your language and game preferences. Analytics cookies help us see which tables and slots are used most. You can disable non-essential cookies in your browser settings anytime.

Data Retention

Account records stay active while you play. After you close your account, we retain transaction logs for three years as required by local regulation, then securely delete them.

Your Access & Deletion Rights

Request a full export of your personal data or ask for specific fields to be updated or deleted. Contact our privacy team via live chat or email — we process requests within the timeframe local law sets.

Third-Party Sharing Rules

We share only essential data with payment processors and fraud partners. We never rent, sell or share your email or phone number with advertisers or marketers without your explicit consent.

Frequently Asked Questions About Your Privacy

We collect your name, email, phone number, date of birth and banking details when you sign up. During play, we record your deposit amounts, game history, withdrawal requests and IP address for account security. Your DANA, OVO, GoPay and QRIS transactions are logged to verify withdrawals and prevent fraud.

Your account record is deleted immediately, but your transaction history — deposits, withdrawals, game logs — is archived for three years to meet local regulatory requirements. After three years, all personal data is permanently removed from our systems.

No. We never sell, rent or trade your personal data with marketers, advertisers or third parties. We share only the minimum information needed with payment processors and fraud-prevention providers to process your DANA, OVO, GoPay and QRIS transactions securely.

Yes. Contact our support team via live chat or email with your username. We provide a complete export of your account data, transaction history and deposit records within two business days — where local law permits.

All DANA, OVO, GoPay and QRIS transactions travel through encrypted channels. Your banking details are stored separately from your profile using industry-standard encryption. Withdrawals are verified by comparing your request against our records so only you can move your funds.

We use functional cookies to keep you logged in and remember your preferences. Analytics cookies help us understand which games are most popular. You can disable non-essential cookies in your browser settings without losing core account features.

Open live chat in your account or email our support team directly. Include your username and the specific action you want — data export, field deletion, opt-out from emails — and we'll process it within two business days, where local law permits.